Shipping policy

Thank you for shopping with The Borough Collection. We are committed to processing and shipping your order as quickly and carefully as possible.

Order Processing
All orders are processed within 1 business day after payment is confirmed. Orders are also processed and shipped on weekends or holidays.

Shipping Times
Delivery times may vary depending on your location and the shipping method selected at checkout. Estimated delivery times are:

• United States: 1 to 2 business days

• International: 7 to 21 business days

Please note that shipping times are estimates and are not guaranteed.

Shipping Rates
Shipping costs are calculated at checkout based on your location and the size of your order.

Tracking Information
Once your order has shipped, you will receive a confirmation email with tracking information so you can monitor your package.

Delays
We are not responsible for shipping delays caused by carriers, weather conditions, customs processing, or other factors outside our control. If your order is delayed, please allow additional time for delivery.

Incorrect Shipping Information
Please make sure your shipping address is correct before placing your order. We are not responsible for orders shipped to incorrectly entered addresses provided by the customer.

Lost or Stolen Packages
The Borough Collection is not responsible for lost or stolen packages marked as delivered by the carrier. If your package is missing, please contact the shipping carrier directly.

International Orders
Customers are responsible for any customs duties, taxes, or import fees that may apply to international shipments.

Questions
If you have any questions about your order or shipping, please contact us through our store contact page.